How do I start a conversation with someone?
To start a conversation with someone, tap
the pencil icon in the top right or scroll
upwards to see your contact list. Then simply
tap their name to start a conversation. You
can also tap the magnifying glass icon to
search, and to start a conversation with
someone who isn't in your contacts, tap the
How do I add people to an existing conversation?
Tap the More button while in a conversation, and then tap Members.
How do I leave a conversation?
To leave a conversation, swipe it to the left and press Leave Conversation.
How do I change my display name?
Tap the settings icon in the top left, and then tap Profile.
Once you've changed it, tap Save.
How do I change the app's background?
Tap the settings icon in the top left, and then tap
Can I hide the message option bar with Anonymous, Mask and Autodestruct?
You can. Go to the iOS Settings app, and go to Chatterly. Remember to turn
off any options in the bar first, since they will remain set even if the
bar is hidden.
Can I hide unread messages from the home screen without going into the conversation?
Yes, you can either swipe messages to the left on the home screen
to dismiss them, or you can tap it to open that conversation.
Can I open the app with the camera like in some other apps?
To make the app always start with the camera open, go to the iOS
Settings app, tap Chatterly on the left, and enable "Open with camera".
Can I reverse the order of messages so that newest ones are on the top?
Yes, in the iOS Settings app, tap Chatterly on the left, and then
enable "Sort messages top to bottom".
How do I send a photo to someone?
When you are in a conversation, you can tap the paperclip icon in the
bottom right to send photos or videos. You can also tap the camera
icon on the first screen, take a photo, and then choose a conversation
or person to send the photo to.
How do I send a document from another app to someone?
If the app supports sending documents to other apps, you can tap
"Open in Chatterly" in the other app. Once Chatterly opens, you
can tap a conversation to send it to.
How do I improve the quality of images I send?
Tap the settings icon in the top left, and then tap Image Quality.
To use the best possible quality (original size) choose Maximum.
Images may take longer to send on Maximum.
How do I share a link to a conversation?
In a conversation, you can tap the More button and then Share Link.
You can then copy, email, message, post to Twitter or Facebook, or
share the link any way you like. You can even invite nearby people
using AirDrop on supported devices, or post it online to host a
public conversation. Anyone can join the conversation simply by
clicking the link on their device. NOTE: Once the person who
created a conversation leaves it, the conversation will be deleted
and the link won't work anymore. To keep the link active, don't
leave the conversation.
My friend has Chatterly and has me in their contacts, but when they try
to chat with me it asks to invite me?
This can happen if you have more than one email address. Tap the settings
icon in the top left, tap Profile, tap Addresses and add all your email
addresses that you've shared with others. Your addresses are secure, and
are never sent to the server. (They are hashed on the device)
How do I create a protected conversation?
All conversations are encrypted by default, but for
stronger encryption you can add your own password.
Tap the plus icon in the Conversations tab, and
create a new conversation. If you add a password,
everyone must know the password in order to view and
chat in this conversation. Conversations with passwords
are fully encrypted using AES 256-bit encryption, with
a key that is derived from the password. The key is
never stored on the device or sent to the server.
Messages and documents are encrypted on the device
before being sent, so even the server can't decrypt
them. Also, push notifications in password protected
conversations don't contain the message.
What identifying information is sent to the server?
The app uses hashed email addresses to identify people.
Your addresses and your contacts' addresses are never
sent to the server, except for verifying your address
when you first install the app. Even then, the email
address is not saved, and is removed from memory once
the verification email has been sent. The only
identifying information that is sent to the server is
your Display Name, which is the name that others see.
Can I add an overall password to my app?
You can. Tap the settings icon in the top left, and type
a password under App Password. You will be then asked
for this password every time you enter the app. This
doesn't affect conversations or anyone else's app.
When are messages and conversations deleted?
When a message is deleted, it is deleted from the server
as well as everyone's device. Messages are deleted after
2 weeks, or when the sender deletes it. To delete a
message, tap and hold on it, and then press Delete.
You can also delete all your messages in a conversation
by tapping More button in the top right in iOS, or the
menu key in Android. The person who started a
conversation can delete any message, and also has the
option to delete all messages. Conversations and all
it's messages are deleted from the server and all
devices when the person who started it leaves.